Webinar 37: Global Health and Wellness Behavior

Presentation Date:   Thursday, June 18       2 pm ET, (11 am PT)

Presenters
Greg Stucky,  Chief Research Officer,  and Jaclyn LaPoma, Sr. Research Director, InsightsNow Inc.

In this episode we take you international to look at the global influencers of consumer health and wellness choice. We will reveal common insights as well as key differences which make countries unique.  We take a closer look at how COVID is fundamentally changing who and what we trust, why claims are more important now than before, and what type of health halos present new opportunities for brands to support people along their pre- to post-COVID Journeys.

We include information from China, Turkey, India, Germany, France, UK, Mexico, Brazil, Canada, and the US.

Please register and join us!

Webinar36: Immune Support & Health Management: COVID-19 Edition

Presentation Date:   Thursday, June 11       2 pm ET, (11 am PT)

Presenters
Kayte Hamilton,  Client Partner Director  and Mark Stephens, Associate Statistician, InsightsNow Inc.

In this webinar, we continued our coverage of Clean Label Enthusiasts® and the impact of COVID-19. Supplements and vitamins have been an ongoing topic within our CLE community and the coronavirus pandemic has had specific ideas regarding immunity and overall health management. Earlier in the 2020 we established that about 1/3 of CLE made dietary changes in response to COVID-19; what have those changes looked like? What does “immunity” mean during a pandemic, and what else is part of their conscious effort to protect it? Answers below.

Before we dive into those outcomes, let’s recap who Clean Label Enthusiasts® (CLE) are:

  • Classified as a behavioral segment, differentiated by their attitudes and avoidances of products with artificial ingredients and other additives that they believe are unhealthy
  • They tend to read ingredient labels and avoid brands due to these concerns
  • CLE comprise 32% of the US general population

Defining Immunity:

Grounding ourselves in a formal definition, we compared this to how CLEs define immunity and what they feel impacts their immune response:

Merriam-Webster Clean Label Enthusiasts®
A condition of being able to resist a particular disease especially through preventing development of a pathogenic microorganism or by counteracting the effects of its products. ·         The ability of the body to resist and fight off infections and diseases.

·         Immunity is the system that helps you not get sick. But if you do, your immunity helps you get well. Most of your immune system is tied to your digestive system.

·         A protective defense mechanism to keep you from getting ill. Eating healthy and adding antioxidants to your diet. Fresh vegetables and fruits provide a healthy immune system.

We see clearly that CLEs draw a conclusion between their body’s natural defense system (“immunity”) and their belief that they may be able to influence their body’s response through what they consume. It’s also apparent that immune-impacting decisions fall into two broad categories:

Protection

Some behavior shifts are about protecting that natural defense system; things like:

  • Staying away from others (abiding by 6-feet social distance guidelines)
  • Wearing masks and/or gloves when out in public (to help prevent picking up germs on their person)
  • Exercising more (belief that being in a physically fit condition keeps immunity in check)
  • Sleeping more (sleep is the body’s natural ‘reset’ button)
  • Washing hands (while always a good idea, this has been a particular call of action during common cold/flu seasons and has been even louder due to COVID-19)

Strength

In addition to protecting, CLEs believe there are two key ways to boost an immune response during a specific time period, like this pandemic:

  • Improved diet (eating more fruits (specifically ‘citrus’), vegetables, and whole foods)
  • Adding vitamins and/or supplements

I have been eating more veggies and fruits, and trying to stay away from red meat, as much as possible, and taking various minerals and vitamins, for an added boost.

Focus on Boosting Strength

Dietary Changes:

In early COVID-19 (March 2020), about one-third of CLE mention making dietary changes as a direct action to maintaining their health. In a follow-up survey in present-day COVID-19 (June 2020), that number is consistent; 37% of CLE have continued to monitor what they consume to assert some level of control of their immune response to the coronavirus. (This consistency is one example of the reliability level we see throughout our time spent with this behavioral segment.)

Supplement Consumption:

While not all supplements are valid for an immune response; we polled CLEs to identify specific vitamins or foods they believe to be connected to immunity. Out of the 36 presented options, a snapshot on how some of these performed are below:

6-11 webinar Supplement

We also took a closer look at three different options: Vitamin C, Orange Juice, and Oranges. While it’s well-know that oranges contain Vitamin C – how they performed in the immunity associated test indicates that the whole food itself is not as strong as a Vitamin C supplement.

6-11 webinar foods-immunity

Immunity Association Test Explained:

To gather this intel, we used our Implicit/Explicit Test™ to evaluate how quickly it took CLEs to respond to a binary (yes/no) response for the immunity association. As part of the Modes of Thinking behavioral framework; we calibrate this timed exercise individually to determine the implicit and explicit response. More about InsightNow’s implicit tool may be found here.

Buying Behaviors:

During quarantine, we noticed a shift in buying patterns from an in-store purchasing model to online ordering. Part of this shift is due to those under stay-at-home orders and some lack of availability in stores. We didn’t see CLEs “stock up” or “hoard” these important immune-boosting products. Instead, we saw an uptick in online ordering in present-day versus “before COVID-19” timeframes. In addition to their online buying, Amazon and Walmart were the two leading retailers; however, a sizeable portion of CLEs also choose to buy directly from the source in places like Puritan’s Pride and Vitacost and their direct-to-consumer websites. We also saw other all-natural/better-for-environment companies like Swanson’s get mentions for supplement sourcing.

Trust in the Supplement Category:

CLEs trust in who they look to for supplement information about the supplement category was not impacted by COVID: they truest the supplement companies/manufacturers themselves. Most of this confidence is related to an overall belief that as label readers, the supplement category is regulated in their complete list of ingredients necessary to be printed on all bottles/packaging. This combination makes CLEs feel they are transparent in their manufacturing and testing processes.

Usually [supplement company] information is backed up with research data and professional authorities.”

In Summary:

Some CLE have shifted their dietary behaviors to boost an immune system response to COVID-19. We believe this mindset is likely to continue as re-opening plans vary from state-to-state and the potential risk of a ‘second-wave’ is still on the horizon.

With this in mind, these CLEs are looking for ingredients such as Vitamin C, B12, and Zinc which they believe have a strong implicit association with immunity-boosting properties. In addition to supplements, they may also be looking for specific foods that mention these ingredients as part of their increased intake. Brands should consider highlighting these ingredients, specifically for online product listings, to grab attention of CLEs during this time.

Be sure to download the webinar to find out our final thoughts on the supplement & COVID-19 topic! For ongoing CLE & coronavirus reporting; subscribe to our tracker as we continue the conversation.

Webinar: Part 2 – How Clean Label Enthusiasts® are Changing Behaviors in Response to COVID-19

Presentation Date:   Thursday, May 21       2 pm ET, (11 am PT)

Presenters
:  
Greg Stucky, Chief Research Officer InsightsNow Inc.  and Amy Mahony, Sr. Researcher, Qualitative Insights

We're continuing to track Clean Label Enthusiasts® (CLE) through the extended time of social distancing disruption  due to Covid-19.

Taking advantage of the opportunity as behavioral researchers to study how people change, we're looking for indicators of what this means for companies doing well now and those trying to come back when "normality" resumes. We rarely see such a major behavioral disruption. Change will occur, the question is what changes will happen more quickly and which will take longer to materialize. Which behavior shifts are just short term and which will become long term change?

When we see large behavioral disruptors, people change their mindset, their motivations change, and their priorities change. Clean Label Enthusiast® behaviors provide lead indicators into the behaviors which are changing now and are indicators of future change.

This webinar looks more closely at how mindsets and behaviors are changing:

  • Changes in the Mindset of Consumers
  • Shopping Behavior Changes
  • Tradeoffs/Product switches and why
  • Key motivators for behaviors

Please register and join us!

Webinar: How Clean Living Enthusiasts® are Changing Behaviors in Response to COVID-19

Stay-in, Save Lives: couple cooking at home

Presentation Date:   Thursday, April 16       2 pm ET, (11 am PT)

Presenters
:  
Greg Stucky, Chief Research Officer InsightsNow Inc.  and Amy Mahony, Sr. Researcher, Qualitative Insights

As consumers progress through stages of adjustment to the social distancing disruption, a silver lining here is the opportunity for behavioral researchers to study how people change in response to this situation. We rarely see such a major behavioral disruption.  Everyone is asking when and now we'll reach a new "normal."  It is a time where behavioral researchers have an extremely important role to help companies and people cope with the impact of COVID-19.

Change will occur, the question is what changes will happen more quickly and which will take longer to materialize. Which behavior shifts are just short term and which will become long term change? And how will they affect my company?

Fear drives significant change. When we see large behavioral disruptors, people change their mindset, their motivations change, and their priorities change. Clean Living Enthusiast behaviors provide lead indicator into the behaviors which are changing now and are indicators of future change.

This webinar looks more closely at how mindsets and behaviors are changing:

  • Changes in the Mindset of Consumers
  • Shopping Behavior Changes
  • Tradeoffs/Product switches and why
  • Key motivators for behaviors

Please register and join us!

Webinar: Changing to On-Demand Behavioral Research

Presentation Date:   Thursday, April 9       2 pm ET, (11 am PT)

Presenters
:  
Greg Stucky, Chief Research Officer InsightsNow Inc.  and Loretta Barisas, Director Sensory Research & Guidance, Tyson Foods

While we live in a time of change and uncertainty right now, we have opportunities to continue gathering insights on consumers in new ways.  Come learn from a key partner how they use On-demand research tools to keep their company ahead in serving customers.

This webinar will explore opportunities for meeting increased speed expectations for behavioral research.  We'll explore how new, growing storefronts enable rapid and easy initiation of research orders.   These new tools and services are reshaping relationships between end users and research providers and  improve your research efficiency and market success.

Many of the tools discussed are available through InsightsNow's new App Store.

Please register and join the presentation.

Gaining 2020 Clarity – Advances in On-Demand Behavioral Research

Presentation Date:   Thursday, January 16       2 pm ET, (11 am PT)

Presenters
Dave Lundahl, CEO InsightsNow 

Greg Stucky, Chief Research Officer InsightsNow Inc

Looking into 2020 - Access behavioral research more easily, quickly, and cost effectively. 

As consumers we've raised our expectations for on-demand services or products ordered online, such as streaming services or same-day delivery.  We want it when we want it.  As these expectations translate to professional services, what do we desire and expect for consumer research services?

Starting the new year, this webinar will explore opportunities for meeting increased speed expectations for behavioral research.  We'll explore how new, growing storefronts enable rapid and easy initiation of research orders.   These new tools and services are reshaping relationships between end users and research providers and  improve your research efficiency and market success.

We also show a preview of InsightsNow's new App Store.

Clean Label – for Pets, too!

Pet Foods - A Clean Label Deep Dive

Headlines tell the story.   “Human food trends driving pet food product innovation”   PETFOOD INDUSTRY.COM

Who are these Clean Label pet owners?   How does the industry understand and deliver specifically what they want?

We asked pet owners in our Clean Label Enthusiast Community about their attitudes, habits, and priorities for providing their pets with "Clean" foods and treats.  We found many insights to share regarding what they regard as safe, natural, and high quality.

Find the Case Study here

Download (PDF, Unknown)

Also, view the webinar where you’ll learn:

    • Thoughts and beliefs of Clean Label pet owners
    • Attributes that are most important in products and Clean Labels
    • Why they trust and mistrust products/brands
    • Ingredients seen as Clean or Not Clean
    • Claims that resonate well or are suspect to buyers
    • Trends to watch in the future

Webinar 16: January 10, 2019 “When Researchers Play: Insights from CRC 2018”

Presented by Karen Lynch, Sr. Director, Qualitative Insights, on Thursday, January 10, 2 pm ET

We invited attendees at the Corporate Researchers Conference this fall to play with LEGO® bricks in response to a research question and watched their creative juices flow. They enjoyed building models with their hands while uncovering new insights into their own relationship to their research.  This directed play moved professional researchers into imagining themselves in future scenarios using an innovative approach, PlayFULL Insights, which unlocks System 3 (Prospective) thinking.  Through play they expressed their aspirations for the future and provided examples of PlayFull applications for consumer research and other problem solving.

In this webinar, we'll:

  • Share models created by researchers along with their stories
  • Demonstrate the power of play to help people dig deeply into their imaginative Prospective, or System 3, thinking
  • Show applications of this approach to group problem solving for many arenas

 

 

 

Spoiler alert:  PlayFULL Insights® is a qualitative method where participants use LEGO® bricks to build stories in response to carefully-crafted questions working towards faster and greater understanding of key research needs. The models created become tangible representations of people’s thoughts; the stories they tell provide insight into their memories and imaginations and the complex nuances of their prospective thinking.

Please join us on Thursday, January 10, at 2:00 pm ET, for a webinar which will have you thinking about the future and imagining how you might glean consumer insights in an entirely new manner.

Hope to see you there!

Webinar 14 – November 2018- Clean Label – for Pets, too!

Pet Foods - A Clean Label Deep Dive

Presented by:  Karen Lynch, Sr. Director Qualitative Insights and Amy Mahony, Sr. Researcher Qualitative Insights.

Presented Thursday, November 15, 2 pm ET

Headlines tell the story.   “Human food trends driving pet food product innovation”   PETFOOD INDUSTRY.COM

Who are these Clean Label pet owners?   How does the industry understand and deliver specifically what they want?

We asked pet owners in our Clean Label Enthusiast Community about their attitudes, habits, and priorities for providing their pets with "Clean" foods and treats.  We found many insights to share regarding what they regard as safe, natural, and high quality.

Through this webinar, you’ll learn:

    • Thoughts and beliefs of Clean Label pet owners
    • Attributes that are most important in products and Clean Labels
    • Why they trust and mistrust products/brands
    • Ingredients seen as Clean or Not Clean
    • Claims that resonate well or are suspect to buyers
    • Trends to watch in the future

Get more information on research with Clean Label Enthusiasts on Pet Care.